[Urgent] Subaru Business Development Representative

Location: Bozeman
Posted on: June 23, 2025

Job Description:

Job Description Job Description Description: POSITION SUMMARY: The Business Development Center(BDC) Representative is primarily responsible for answering all incoming Sales/Service phone calls and serving customers enthusiastically on the phone, via e-mail, and instant messaging, securing and updating confidential customer information, and scheduling sales appointments while maintaining the highest level of customer service, satisfaction, and retention. ESSENTIAL DUTIES: · Answer incoming Sales/Service calls, schedules sales appointments, and secure client information in a courteous and professional manner. · Answer incoming Sales/Service Appointment and Internet leads for Subaru, Audi and VW and ensure successful handoffs of phone and internet leads to Sales Consultants/Service Advisors. · Adhere to pre-set phone scripts and make suggestions for improvements to management. · Document conversations with customers in a detailed and through manner to allow reference of conversation notes at a future date. · Follow up with and re-schedule “no-show” customer appointments. · Accurately maintain and update the BDC Call Log · Take photos of inventory to ensure accurate inventory representation on websites. Requirements: Education and Experience: · High School Diploma or Equivalent. Compensation details: 17-22 Hourly Wage PI7596b33740e5-25405-28931311

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