Bilingual Customer Service Representative - Care
Company: Barclays
Location: Bozeman
Posted on: March 19, 2023
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Job Description:
BILINGUAL CUSTOMER SERVICE REPRESENTATIVE - CAREAs Barclays
Bilingual Customer Service Representative - Care, you will provide
telephone support for our credit card products 24 hours a day, 7
days a week. A Customer Specialist - Care is the company's primary
interface with existing and potential customers. --The role
includes receiving inbound calls and solving and/or educating
customers on specific account information, concern and inquiries to
make it as easy and as desirable as possible with which to do
business.Barclays is one of the world's largest and most respected
financial institutions, with 329 years of success, quality, and
innovation behind us. We've helped millions of individuals and
businesses thrive, creating financial and digital solutions that
the world now takes for granted. An important and growing presence
in the USA, we offer careers providing endless opportunity.WORKING
FLEXIBLYWe're committed to providing a supportive and inclusive
culture and environment for you to work in. This environment
recognizes and supports ways to balance your personal needs,
alongside the professional needs of our business. Providing the
opportunity for all our employees, globally to work flexibly
empowers each of us to work in a way that suits our lives as well
as enabling us to better service our customers' and clients' needs.
Whether you have family commitments or you're a career, or whether
you need study time or wish to pursue personal interests, our
approach to working flexibly is designed to help you balance your
life. If you would like some flexibility, then please discuss this
with the hiring manager, and your request will be reviewed subject
to business needs.We are currently in the early stages of
implementing a hybrid working environment, which means that many
colleagues spend part of their working hours at home and part in
the office, depending on the nature of the role they are in. We're
flexible on how this works and it may continue to change and
evolve. Depending on your team, typically this means that
colleagues spend a minimum of between 20% to 60% of their time in
the office, which could be over a week, a month or a quarter.
However, some colleagues may choose to spend more time in the
office over a typical period than their role type requires. We also
have a flexible working process where, subject to business needs,
all colleagues globally are able to request work patterns to
reflect their personal circumstances.--Please discuss the detail of
the working pattern options for the role with the hiring
manager.WHAT WILL YOU BE DOING?
Keywords: Barclays, Bozeman , Bilingual Customer Service Representative - Care, Sales , Bozeman, Montana
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