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Customer Service Representative

Company: Ressler Motor Group
Location: Bozeman
Posted on: November 21, 2022

Job Description:

POSITION SUMMARY: The Business Development Center Service Representative is primarily responsible for answering all incoming phone calls and serving customers enthusiastically on the phone, securing and updating confidential customer information, and scheduling sales and service appointments while maintaining the highest level of customer service and satisfaction.ESSENTIAL DUTIES:--- Answer incoming Service and Sales Internet leads in a courteous and professional manner.--- Document conversations with customers in a detailed and through manner to allow reference of conversation notes at a future date. --- Enter date and maintain customer database and tracking programs while maintaining the highest level of customer information confidentiality. --- Maintain and update Excel files and Google docs to track and report monthly progress.

Education and Experience:--- High School Diploma or equivalent.--- Intermediate to advance computer skills required.PI194869312

Keywords: Ressler Motor Group, Bozeman , Customer Service Representative, Sales , Bozeman, Montana

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