Every day at the Montana Department of Justice, our employees
are dedicated to ensuring the well-being and rights of the people
of our great state. At the Department of Justice we do the right
thing for the right reason. If you're looking for an opportunity to
be part of a team that builds a culture of character and
excellence, demonstrates collaboration and selfless public service,
and upholds the law and pursues public safety, the Department of
Justice may just be the career for you.
Motor Vehicle Division's (MVD) mission is to identify and
promote efficient, cost-effective programs that benefit the
interests, safety, and well-being of Montana citizens. This occurs
through licensing, registering, and regulating the motoring
activities of the public. MVD is a critical statewide division
responsible to the citizens of Montana. Dedicated staff are
committed to public safety through their service, teamwork, and
innovation. MVD has offices across the state, as well as over 60
partner locations. MVD continually strives to provide responsive
and reliable services for a growing population and with an eye
toward the future. If you would like to "Drive Customer Service"
with MVD, find out more at https://dojmt.gov/driving/.
The mission of the Motor Vehicle Division is to "drive customer
service;" this is a critical piece to fulfilling the Driver
Examiner (License Permit Technician 2) role. The LPT is a public
facing position that requires attention to detail, exemplary
customer service and ability to adapt to a fast-changing workplace.
Driver Services core business is to provide credentialing services
to Montana residents. Services include identification cards, both
standard and commercial driver licensing, and testing. This
requires LPT's to work in multiple software platforms and
understand federal and state laws, rules, regulations, policies,
and procedures. This is important for public safety, to provide
critical identification as well as to prevent identity fraud.
Finally, this position works both independently and in a team
environment, as well as indoor and outdoor settings. Travel is
inherent to this position and the LPT may travel up to 25% and must
be able to lift up to 25 pounds.
This is a modified position, legislatively funded through the
legislature every two years.
There are numerous knowledge skills and abilities necessary to
perform these duties. At a minimum the applicant must have a high
school diploma or GED, including:
- Hold a valid driver license and ability to test for a
Commercial Driver License (CDL).
- One year of experience providing customer service in an office
- One year of cash handling experience.
- Excellent verbal and written communication skills, especially
when working with a diverse customer base.
- Previous experience in establishing and maintaining effective
internal & external relationships.
- Strong attention to detail, and analytical and problem-solving
- High degree of integrity, confidentiality, and
- Other combinations of education and experience will be
considered on a case-by-case basis.
- Experience applying laws, rules, policies, procedures, and
detailed instructions with minimal assistance.
- Experience with Motor Vehicle Division processes, software
applications and programs.
The selection procedures to be used in evaluating the
applicant's qualification may include, but are not limited to, an
evaluation of the rsum and cover letter, a structured interview,
performance test, academic transcripts, reference/background checks
and fingerprint checks.
Additional materials, references or information submitted by the
applicant, but not requested, will not be considered.
Successful applicant(s) will be subject to:
- Criminal History Fingerprint Check
- Driving History
REAL ID Compliant Credential Required and/or Passport
State employees are required to present legally binding photo
identification at the time of hire. Generally, this is a valid
driver license, U.S. Passport or Employment Authorization ID (Form
For all positions in which access to federal facilities and
commercial aircraft is required in order to perform job duties, a
valid REAL ID or U.S. Passport must be obtained within 60 days of
hire, effective October 1, 2021.
HOW TO APPLY:
In order to be considered for this position, you must attach a
cover letter and rsum at the time of application.
Tip: When attaching your cover letter and resume you must mark
the attachments as "relevant".
Your Cover Letter: How do your qualifications and experience
directly correlate to the duties of this position and what makes
you the best candidate for the job?
Your Rsum: Please include all work experience as well as job
duties that demonstrate your qualifications for this position.
Include dates of employment (month & year- start & end) and the
reason you left each job.
A complete online state application is not required, however you
will need to initiate the application and attach the cover letter
and rsum in order to be considered for this position. Failure to
attach a cover letter and rsum will result in an incomplete
application that will not be considered further.
Only electronic applications will be accepted. Materials
submitted but not requested will not be considered in the selection
All documents for Veteran or Disability preference must be
received or date stamped by the closing date. You will receive an
email with instructions on how to submit such documents.
To request an accommodation with the application process, please
contact the HR office.
Your service is rewarded with competitive compensation and
generous State of Montana Benefits.
- Medical, dental and vision coverage
- Retirement plans
- Generous paid vacation, sick and holidays
- Pre-tax Flexibility Spending Accounts
- Employee Assistance Program
State of Montana employment may qualify for student loan
forgiveness under the Public Service Loan Forgiveness (PSLF)
This Organization Participates in E-Verify
Minorities are under-represented in this position and are
encouraged to apply.