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Bozeman Driver Examiner

Company: State of Montana
Location: Bozeman
Posted on: June 9, 2021

Job Description:

Mission:

Every day at the Montana Department of Justice, our employees are dedicated to ensuring the well-being and rights of the people of our great state. At the Department of Justice we do the right thing for the right reason. If you're looking for an opportunity to be part of a team that builds a culture of character and excellence, demonstrates collaboration and selfless public service, and upholds the law and pursues public safety, the Department of Justice may just be the career for you.

Division Overview:

Motor Vehicle Division's (MVD) mission is to identify and promote efficient, cost-effective programs that benefit the interests, safety, and well-being of Montana citizens. This occurs through licensing, registering, and regulating the motoring activities of the public. MVD is a critical statewide division responsible to the citizens of Montana. Dedicated staff are committed to public safety through their service, teamwork, and innovation. MVD has offices across the state, as well as over 60 partner locations. MVD continually strives to provide responsive and reliable services for a growing population and with an eye toward the future. If you would like to "Drive Customer Service" with MVD, find out more at https://dojmt.gov/driving/.

Job Overview:

The mission of the Motor Vehicle Division is to "drive customer service;" this is a critical piece to fulfilling the Driver Examiner (License Permit Technician 2) role. The LPT is a public facing position that requires attention to detail, exemplary customer service and ability to adapt to a fast-changing workplace. Driver Services core business is to provide credentialing services to Montana residents. Services include identification cards, both standard and commercial driver licensing, and testing. This requires LPT's to work in multiple software platforms and understand federal and state laws, rules, regulations, policies, and procedures. This is important for public safety, to provide critical identification as well as to prevent identity fraud. Finally, this position works both independently and in a team environment, as well as indoor and outdoor settings. Travel is inherent to this position and the LPT may travel up to 25% and must be able to lift up to 25 pounds.

This is a modified position, legislatively funded through the legislature every two years.

There are numerous knowledge skills and abilities necessary to perform these duties. At a minimum the applicant must have a high school diploma or GED, including:

  • Hold a valid driver license and ability to test for a Commercial Driver License (CDL).
  • One year of experience providing customer service in an office setting.
  • One year of cash handling experience.
  • Excellent verbal and written communication skills, especially when working with a diverse customer base.
  • Previous experience in establishing and maintaining effective internal & external relationships.
  • Strong attention to detail, and analytical and problem-solving skills.
  • High degree of integrity, confidentiality, and professionalism.
  • Other combinations of education and experience will be considered on a case-by-case basis.

Preferred Experience:

  • Experience applying laws, rules, policies, procedures, and detailed instructions with minimal assistance.
  • Experience with Motor Vehicle Division processes, software applications and programs.

Special Instructions:

The selection procedures to be used in evaluating the applicant's qualification may include, but are not limited to, an evaluation of the rsum and cover letter, a structured interview, performance test, academic transcripts, reference/background checks and fingerprint checks.

Additional materials, references or information submitted by the applicant, but not requested, will not be considered.

Successful applicant(s) will be subject to:

  • Criminal History Fingerprint Check
  • Driving History

REAL ID Compliant Credential Required and/or Passport

State employees are required to present legally binding photo identification at the time of hire. Generally, this is a valid driver license, U.S. Passport or Employment Authorization ID (Form I-766).

For all positions in which access to federal facilities and commercial aircraft is required in order to perform job duties, a valid REAL ID or U.S. Passport must be obtained within 60 days of hire, effective October 1, 2021.

HOW TO APPLY:

In order to be considered for this position, you must attach a cover letter and rsum at the time of application.

Tip: When attaching your cover letter and resume you must mark the attachments as "relevant".

Your Cover Letter: How do your qualifications and experience directly correlate to the duties of this position and what makes you the best candidate for the job?

Your Rsum: Please include all work experience as well as job duties that demonstrate your qualifications for this position. Include dates of employment (month & year- start & end) and the reason you left each job.

A complete online state application is not required, however you will need to initiate the application and attach the cover letter and rsum in order to be considered for this position. Failure to attach a cover letter and rsum will result in an incomplete application that will not be considered further.

Only electronic applications will be accepted. Materials submitted but not requested will not be considered in the selection process.

All documents for Veteran or Disability preference must be received or date stamped by the closing date. You will receive an email with instructions on how to submit such documents.

To request an accommodation with the application process, please contact the HR office.

Your service is rewarded with competitive compensation and generous State of Montana Benefits.

  • Medical, dental and vision coverage
  • Retirement plans
  • Generous paid vacation, sick and holidays
  • Pre-tax Flexibility Spending Accounts
  • Employee Assistance Program

State of Montana employment may qualify for student loan forgiveness under the Public Service Loan Forgiveness (PSLF) program.

This Organization Participates in E-Verify

Minorities are under-represented in this position and are encouraged to apply.

Keywords: State of Montana, Bozeman , Bozeman Driver Examiner, Other , Bozeman, Montana

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