Make Lives Better Including Your Own.
The happiness of those we serve is dependent on the happiness of
our associates, so you'll receive competitive compensation and a
benefits package with additional perks designed to make you smile.
The work you do will be challenging yet rewarding. But you'll earn
more than a paycheck; you can enjoy opportunities to grow your
career, as well as ongoing programs catered to your health,
financial, mental, and emotional needs. Most of all, we believe you
can find purpose, meaning, and the chance to be a part of something
bigger than yourself.
Veterans, transitioning active duty military personnel, and
military spouses are encouraged to apply.
We believe that in order to best serve our residents and
patients, we need to first serve our associates. One way we do that
is through our benefits. Our offerings include, but are not limited
Full-time and part-time associate benefits:
- 401(k) Retirement Savings Plan
- Benefit plan package
- Employee Stock Purchase Program
- Pre-tax Commuter Benefit
- Associate Compassion Fund
- Associate Discounts
- Identity theft protection
- Pet savings and insurance plans
- Voluntary benefits available
Full-time associate benefits:
- Extensive Insurance Plans, including medical, dental, vision,
flexible spending account, health savings account and more.
- Paid Time Off
- Adoption Benefit
- Tuition Reimbursement
- Company-provided life insurance and accidental death and
- Voluntary STD and LTD
Responsible for the direct management and supervision of the
business office at a community. Coordinates and oversees all human
resources, payroll, billing, and operational processes within the
department. May also directly supervise housekeeping staff.
Monitors efficiency levels within the business unit and financial
resource utilization. Assists in and ensures efficient and
effective communication with other departments.
Oversees the day-to-day operations of the business office,
including staffing coverage and management. Organizes office
operations and procedures such as typing, flow of correspondence,
filing, and other operational duties. Evaluates office production,
revises procedures, and devises new forms to improve efficiency of
work flow. Processes orders for all necessary equipment and
supplies. Orders within budgetary guidelines and maintains
inventory control. Accounts for administrative budget and provides
reports to management as requested. Promotes personal and
professional growth of staff and conducts performance reviews.
Places ads; interviews and makes hiring decisions regarding open
positions. Works with human resources on disciplinary situations
and meets with associates to discuss issues and concerns. Reviews
weekly payroll reports and addresses associate payroll concerns.
Works with Corporate Payroll to resolve issues. Completes or
assists with special projects as requested by community or senior
management. Maintains associate personnel files. Completes staff
training and orientation as needed. Conducts community tours to
prospective residents and their families. Reviews and submits
invoices to accounts payable for administration. Monitors billing
errors and long-distance coverage problems of telephone systems.
Contacts provider to resolve issues. Oversees mail room
This job description represents an overview of the
responsibilities for the above referenced position. It is not
intended to represent a comprehensive list of responsibilities. An
associate should perform all duties as assigned by his/her
Education and ExperienceAssociates degree (A. A.) or equivalent
from two-year college or technical school; minimum of one to three
years related experience and/or training; or equivalent combination
of education and experience. Minimum of five years experience in an
office setting. Previous managerial experience preferred.
Certifications, Licenses, and other Special RequirementsNone
Management/Decision MakingApplies existing guidelines and
procedures to make varied decisions within a department. Uses sound
judgment and experience to solve moderately complex problems based
on precedent, example, reasonableness or a combination of
Knowledge and SkillsPossesses extensive knowledge of a distinct
skill or function and a thorough understanding of the organization
and work environment. Has working knowledge of a functional
discipline. Proficient with computer use and software applications.
Effective written and oral communication skills. Ability to speak
effectively before groups of customers or associates of an
organization. Must possess excellent organizational skills and
multi-tasking abilities. Consistently demonstrates sound judgment
in the day-to-day operations and interaction with associates and
residents. Promotes and maintains positive relationships and
rapport with co-workers, patients, family members, and facility
personnel. Projects a positive and professional image at all times.
Working knowledge of basic accounting terminology and
Physical Demands and Working Conditions
- Requires interaction with co-workers, residents or vendors
- Occasional weekend, evening or night work if needed to ensure
- Use hands and fingers to handle or feel
- Reach with hands and arms
- Possible exposure to communicable diseases and infections
- Climb or balance
- Stoop, kneel, crouch, or crawl
- Talk or hear
- Taste or smell
- Exposure to latex
- Ability to lift: Up to 25 pounds
- Possible exposure to blood-borne pathogens
- Possible exposure to various drugs, chemical, infectious, or
- Requires Travel: Occasionally
Brookdale is an equal opportunity employer and a drug-free