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MT SSVF Service Coordinator

Company: Volunteers of America Northern Rockies
Location: Bozeman
Posted on: June 4, 2021

Job Description:

Each day at Volunteers of America, we strive to exemplify our foundational pillar of Servant Leadership and Cultural Values of Communication, Compassion, Integrity, Respect, and Excellence.

This is a truly exceptional opportunity to join a well-established fast-growing and transformational community service organization. Volunteers of America Northern Rockies (VOANR) is one of the largest geographically chartered affiliates of a national confederation of 33 VOA chapters whose history dates back more than 110 years and which engages more than 100,000 volunteers nation-wide. With over 400 employees and an operating budget more than $40 million, VOANR is deeply connected to its local communities and committed to serving those in need by providing life-changing services to society's most vulnerable people.


The Supportive Services for Veteran Families (SSVF) Service Coordinator is responsible for providing best practices in case management to assist very low-income Veteran families who are homeless or at-risk of homelessness quickly regain stability in permanent housing after experiencing a housing crisis and homelessness.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Conduct extensive outreach activities in respective communities to identify Veterans who qualify for the SSVF program
  • Conduct a formal assessment of Veterans to establish program eligibility
  • Provide best practices in case management to help qualified Veterans obtain immediate housing and achieve long-term stability
  • Cultivate productive relationships with the appropriate community resources to ensure referrals for Veterans services
  • Maintain case management data in the Homeless Management Information System
  • Ensure ongoing education of all programmatic changes through online SSVF training and SSVF program guide updates.


  • Crisis management
  • Ability to work with multiple staff, clients, and agencies
  • Able to meet tight deadlines under pressure
  • Organization skills
  • Ability to work both independently and as part of a team
  • Effective oral and written communication skills
  • Continuous demonstration of behaviors aligned with our Cultural Values

Required Education, Experience or Eligibility Qualifications

  • Associate's degree with a minimum of two years of case management experience or closely related experience
  • Or -
  • High School diploma or equivalent and a minimum of four years of case management experience or closely related field experience
  • Valid driver's license
  • Adept with computer programs including but not limited to Microsoft Office suite and data information management systems

Preferred Education and Experience

Bachelor's Degree in human services, behavioral science, or related field with one year of case management experience

EEO Statement

VOA is an Equal Opportunity Employer (EEO) and complies with the Americans with Disabilities Act (ADA) and the Americans with Disabilities Amendments Act (ADAA).

Keywords: Volunteers of America Northern Rockies, Bozeman , MT SSVF Service Coordinator, Other , Bozeman, Montana

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