Company: First Interstate Bank
Posted on: May 31, 2021
If you are a current FIB employee, please apply through the
Career Worklet in the Employee Portal. SUMMARY Responsible for
daily teller transactions in both the lobby and drive up locations
of the branch. Responsible for the delivery of outstanding customer
service and for developing and maintaining client relationships by
recognizing referral opportunities for additional Retail products
and other lines of business. This is an advanced position and
employee has prior teller or cash handling experience of 3 years or
more. ESSENTIAL DUTIES & RESPONSIBILITIES include the following;
other duties may be assigned. Process expected number of teller
transactions or more daily using our current teller platform.
Transactions include processing deposits, loan payments, mortgage
payments, credit card payments, escrow payment, cash advances,
check cashing, official check purchases, gift card sales, travel
card sales, proof transactions, and the buying or selling of
foreign currency. Responsible for the selection, placement,
performance, development, promotion, and termination of branch
employees in collaboration with Teller Hub Manager or appropriate
senior level manager. Responsible for the effective use of 360View
including Activities, Incidents and Referrals to business partners.
Referrals to other lines of business include Retail, Commercial,
Payment services, Treasury, Wealth management and Home Loan
departments. Follows all proper check and cash handling standards.
Meets or exceeds bank cash balancing standards. Demonstrates
compliance with all bank regulations for assigned job functions and
applies that to designated job responsibilities. Keeps up to date
on regulation changes; follows all bank policies, procedures, and
completes all required annual or job-specific training. Coach and
mentor branch employees in learning the skills required for their
level of role. Responsible for positive community relations in the
branch market area to foster One First Interstate in the community.
Embraces First Interstate Bank vision, mission and values.
SUPERVISORY RESPONSIBILITIES This position will have supervisory
responsibilities in retail branches. QUALIFICATIONS To perform this
job successfully, an individual must be able to perform each
essential duty satisfactorily. The requirements listed below are
representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions. EDUCATION &/or
EXPERIENCE High School diploma or general education degree (GED)
and three plus (3+) years related experience and/or training
required; experience in a retail environment and/or cash handling
experience preferred. OTHER SKILLS & ABILITIES Attention to detail
including verbal and written instructions; maintain
confidentiality; effective use of tact and diplomacy as it relates
to clients and co-workers; working knowledge and use of a personal
computer, Word/Excel software programs and strong 10-key skills
preferred. LANGUAGE SKILLS Ability to read and interpret documents
such as safety rules, operating and maintenance instructions, and
procedure manuals. Ability to write routine reports and
correspondence. Ability to speak effectively before groups of
customers or employees of organizations. MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of
measure, using whole numbers, common fractions, and decimals.
Ability to compute rate, and percent and to draw and interpret bar
graphs. REASONING ABILITY Ability to apply common sense
understanding to carry out instructions furnished in written, oral,
or diagram form. Ability to deal with problems involving several
concrete variables in standardized situations. PHYSICAL DEMANDS
While performing the duties of this job, the employee is regularly
required to talk, hear, stand, walk & use hands to finger, handle,
or feel. The employee frequently is required to sit. The employee
is occasionally required to reach with hands and arms and stoop,
kneel, crouch, or crawl. The employee must occasionally lift and/or
move up to 25 pounds. WORK ENVIRONMENT The work environment
characteristics described here are representative of those an
employee encounters while performing the essential functions of
this job. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate. If you
are a current FIB employee, please apply through the Career Worklet
in the Employee Portal.
Keywords: First Interstate Bank, Bozeman , Teller Supervisor, Other , Bozeman, Montana
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