Teller Supervisor
Company: First Interstate BancSystem, Inc.
Location: Bozeman
Posted on: May 31, 2021
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Job Description:
If you are a current FIB employee, please apply through the
Career Worklet in the Employee Portal. SUMMARY Responsible for daily teller transactions in both the lobby and
drive up locations of the branch. Responsible for the delivery of
outstanding customer service and for developing and maintaining
client relationships by recognizing referral opportunities for
additional Retail products and other lines of business. This is an
advanced position and employee has prior teller or cash handling
experience of 3 years or more. ESSENTIAL DUTIES & RESPONSIBILITIES include the following; other
duties may be assigned. Process expected number of teller transactions or more daily
using our current teller platform. Transactions include processing
deposits, loan payments, mortgage payments, credit card payments,
escrow payment, cash advances, check cashing, official check
purchases, gift card sales, travel card sales, proof transactions,
and the buying or selling of foreign currency. Responsible for the selection, placement, performance,
development, promotion, and termination of branch employees in
collaboration with Teller Hub Manager or appropriate senior level
manager. Responsible for the effective use of 360View including
Activities, Incidents and Referrals to business partners. Referrals
to other lines of business include Retail, Commercial, Payment
services, Treasury, Wealth management and Home Loan
departments. Follows all proper check and cash handling standards. Meets or exceeds bank cash balancing standards. Demonstrates compliance with all bank regulations for assigned
job functions and applies that to designated job
responsibilities. Keeps up to date on regulation changes; follows all bank
policies, procedures, and completes all required annual or
job-specific training. Coach and mentor branch employees in learning the skills
required for their level of role. Responsible for positive community relations in the branch
market area to foster One First Interstate in the community. SUPERVISORY RESPONSIBILITIES This position will have supervisory responsibilities in retail
branches. QUALIFICATIONS To perform this job successfully, an individual must be able to
perform each essential duty satisfactorily. The requirements listed
below are representative of the knowledge, skill, and/or ability
required. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential
functions. EDUCATION &/or EXPERIENCE High School diploma or general education degree (GED) and three
plus (3+) years related experience and/or training required;
experience in a retail environment and/or cash handling experience
preferred. OTHER SKILLS & ABILITIES Attention to detail including verbal and written instructions;
maintain confidentiality; effective use of tact and diplomacy as it
relates to clients and co-workers; working knowledge and use of a
personal computer, Word/Excel software programs and strong 10-key
skills preferred. LANGUAGE SKILLS Ability to read and interpret documents such as safety rules,
operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence. Ability to
speak effectively before groups of customers or employees of
organizations. MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of
measure, using whole numbers, common fractions, and decimals.
Ability to compute rate, and percent and to draw and interpret bar
graphs. REASONING ABILITY Ability to apply common sense understanding to carry out
instructions furnished in written, oral, or diagram form. Ability
to deal with problems involving several concrete variables in
standardized situations. PHYSICAL DEMANDS While performing the duties of this job, the employee is
regularly required to talk, hear, stand, walk & use hands to
finger, handle, or feel. The employee frequently is required to
sit. The employee is occasionally required to reach with hands and
arms and stoop, kneel, crouch, or crawl. The employee must
occasionally lift and/or move up to 25 pounds. WORK ENVIRONMENT The work environment characteristics described here are
representative of those an employee encounters while performing the
essential functions of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the
essential functions. The noise level in the work environment is usually moderate. If you are a current FIB employee, please apply through the
Career Worklet in the Employee Portal.
Keywords: First Interstate BancSystem, Inc., Bozeman , Teller Supervisor, Other , Bozeman, Montana
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