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Field Service Technician

Company: The Connect Group
Location: Bozeman
Posted on: September 7, 2020

Job Description:

Job DescriptionLooking for an opportunity to Grow? So are we.We are a work hard, play hard family type of organization! We don't care much for micromanaging, or being micromanaged! We love to have a good time while simultaneously proving great service! If this sounds good to you, we are looking for an energetic self starter that wants to be part of a team that provides IT services to customers all over Montana. Our team is experienced, knowledgeable and motivated. This is a great opportunity for the right person to grow their skills in the IT world with a stable IT firm.Experience working on phones and/or computers is required. Looking for a self-starter with a "Do Whatever It Takes" attitude.Responsibilities:

  • Installation and maintenance of phones and computers
  • Provide on-site support and customer services
  • Setting up and configuration of computers
  • Analyze, troubleshoot, and evaluate existing systems.
  • Handle repairs and exchanges of defective devices
  • Investigate customer issues and design appropriate solutionsRequired Qualifications:
    • Comfortable working around clients and professional office environments
    • Ability to talk with customers and teammates.
    • Ability to document time and tasks into CRM systems.
    • Ability to do strenuous physical tasks, including bending, stooping, and sitting.
    • Ability to prioritize and multitask
    • Strong troubleshooting and critical thinking skills
    • Deadline and detail-oriented
    • Travel out of town to work on remote job sites as needed - Some overnight travel.
    • Safely operate company vehicles with proven safe driving records.Preferred Qualifications
      • Previous experience with phone systems or computer networks.
      • Certifications on Networks, Operating Systems, or phone systems.
      • Fundamental knowledge of networking, hardware, and softwareCompany DescriptionOur mission is to provide our customers with increased profitability and competitive advantages by constantly delivering new technology, service excellence and effective education for a fair fixed price. One of Montana's premier technology provide, we pride ourselves on delivering a high quality results every time. We provide comprehensive engineering, planning, project management, as well as field craftsmanship in all the projects we take on.

Keywords: The Connect Group, Bozeman , Field Service Technician, IT / Software / Systems , Bozeman, Montana

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