Seasonal Air Concierge - BZN
Company: Signature Flight Support Corporation
Location: Belgrade
Posted on: April 26, 2024
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Job Description:
Job Description Signature Aviation is a market leading global
aviation services provider with over 220 locations and 6,000
employees worldwide. - Eligible team members enjoy a wide array of
benefits including health and welfare options, generous 401k match,
paid time off, tuition assistance, and limitless opportunities for
training and development. - Meets and greets all incoming general
aviation aircraft, marshals out all departing general aviation
aircraft and provides needed services to passengers and crew
members. Comply with Company policies and procedures related to
customer service standards, ramp, safety and security procedures.
Marshal incoming and departing general aviation aircraft in
accordance with Company standards. Identify crewmembers,
passengers, visitors and vendors in accordance with the Company's
security procedures. Communicate with customers via telephone, fax,
face to face, e-mail, ConciAir system or Unicom/air to ground
radio. Ensure all departing aircraft have all requested amenities
such as catering, coffee, ice and newspaper. Resolve customer
requests, questions and concerns regarding the Company's services
or products. Transport customers by vehicle to and from airport
terminal and local hotels as needed. Escort crew and passengers to
and from aircraft. Assist customers with loading and unloading
baggage as needed. Assist with taking fuel orders, catering and
ground transportation as needed. Assist crew or passengers with
directions or recommendations for food, lodging, etc. Assist crew
with cleaning of aircraft, removal of garbage and vacuum carpets.
Perform Signature Gold Cap Service if requested by customer.
Contact customers by verbal or written communications thanking them
for using Signature Flight Support. Maintain and stock amenities in
customer areas and ensure that lobby and restroom are clean and
free of debris. Assist Line Service Technicians and Customer
Service Representatives as needed. Unless the accommodation would
impose an undue hardship on the operation of our business, we will
endeavor to make a reasonable accommodation to the known
limitations of a Team Member due to pregnancy, childbirth, and
related medical conditions or of a qualified applicant with a
disability. If reasonable accommodation is needed to perform
essential job functions and/or to receive other benefits and
privileges of employment, please contact (insert). Job
Responsibilities The following are essential to the job, in
addition to those listed above and on the chart in this
description. Certain functions may be performed in varying weather
and environmental conditions, such as precipitation, extreme
temperatures, jet engine fumes, dust, and noise. The tasks are
performed inside and outside near stationary and moving aircraft
(including spinning propellers and engines). Regularly stand, walk,
use hands to finger, handle or feel; reach with hands and arms; and
talk or hear. Occasionally lift and/or move up to 40 pounds.
Clearly communicate in English with others in person, via
telephone, radio communicators, and in writing for purposes of
performing certain job duties and safety. Communicate clearly with
peers, internal and external customers. Read and interpret
documents such as safety rules and procedure manuals. Apply
concepts of basic math to calculate figures and amounts such as
discounts, percentages, area and volume. Write routine reports and
correspondence. Drive vehicles in areas congested with aircraft,
moving and stationary vehicles and equipment requiring the ability
to identify and distinguish colors, judge distances and spatial
relationships. Solve practical problems and deal with a variety of
concrete variables in situations where only limited standardization
exists. Handle and prioritize multiple projects concurrently. Wear
uniform and insignia as prescribed by the Company. Report to work
in a regular and timely basis. - Job Qualifications To qualify for
this position, applicants and those in the roles must have: High
school diploma or general education degree (GED). - - Minimum of 18
years of age Ability to pass background checks (criminal and motor
vehicle), drug tests, receive and maintain issuance of an airport
security badge, and be insurable by the company's insurance
policies. Must be legally authorized to work in the country of
employment. Must possess strong interpersonal, oral and written
communication skills. - Must possess a valid state driver's
license. - Previous customer service experience preferred. - -
Qualified applicants will receive consideration for employment
without regard to age, race, color, religion, sex, sexual
orientation, gender identity, national origin, or protected veteran
status. About Us From your health to your financial wellness,
there
Keywords: Signature Flight Support Corporation, Bozeman , Seasonal Air Concierge - BZN, Hospitality & Tourism , Belgrade, Montana
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