Company: Smith's Food and Drug
Posted on: November 17, 2022
Create an outstanding customer experience through exceptional
service. Establish and maintain a safe and clean
environment that encourages our customers to return. Embrace the
Customer 1st strategy and encourage associates
to deliver excellent customer service. Demonstrate the company's
core values of respect, honesty, integrity,
diversity, inclusion and safety of others.
--- Promote trust and respect among associates.
--- Create an environment that enables customers to feel welcome,
important and appreciated by answering
questions regarding products sold within the the store.
--- Gain and maintain knowledge of products sold within the store
and be able to respond to questions and make
suggestions about products.
--- Responsible for being visible, friendly, and actively greeting,
engaging and assisting customers.
--- Process customer transactions through the check lane quickly,
accurately, and efficiently.
--- Observe scheduled shift operating hours.
--- Receive accurate payment for merchandise; makes change;
processes checks, credit and debit charges according
to proper departmental procedures for paperwork and the performance
--- Understand the Point of Sale system, and handle various
tenders, rain checks, complex loyalty offers, coupons
and checkout procedures according to company policy.
--- Record the sale of items to the register by moving merchandise
across the scan window, using a hand-held
scanning gun or, if necessary, the 10-key pad.
--- Understand and adhere to the company's cash handling procedures
and work honestly and effectively to control
--- Understand and adhere to guidelines on restricted sale items,
such as Alcohol, Tobacco, Fireworks, and Videos.
--- Follow procedures to limit shrink such as, but not limited to:
checking for bottom of basket, scanning all items
to ensure proper balance on hand, avoid manual hand rings, and
close the loop procedures.
--- Able to complete transactions in the time allotted to ensure
productivity beach marks are met.
--- Report pricing discrepancies as directed by company policy.
--- Stay current with present, future, seasonal and special
--- Offer and/or mention to customers all company directives such
as Kroger Personal Finance, fundraising
requests, customer service surveys, fuel points.
--- Keep checkout area clean by wiping down all surfaces.
--- Reinforce safety programs by complying with safety procedures
and identify unsafe conditions and notify store
--- Notify management of customer or employee accidents.
--- Report all safety risks or issues, and illegal activity,
including: robbery, theft or fraud.
--- Adhere to all local, state and federal laws, and company
--- Ensure that all current merchandising, customer service, cash
control, labor control, expense and supply
controls, loss prevention, maintenance, safety, food safety,
associate and customer engagement rules are being
Minimum Position Qualifications:
--- Ability to handle stressful situations
--- Effective communication skills
--- Knowledge of basic math: counting, addition, and
Desired Previous Job Experience:
--- High school diploma or equivalent
--- Customer service experience
--- Courtesy Clerk
--- Second language: speaking, reading and/or writing
Job Types: Full-time, Part-time
Pay: $18.00 - $21.65 per hour
* Dental insurance
* Employee discount
* Flexible schedule
* Health insurance
* Paid time off
* Vision insurance
* 8 hour shift
* Night shift
Weekly day range:
* Weekend availability
Ability to commute/relocate:
* Bozeman, MT 59718: Reliably commute or planning to relocate
before starting work (Required)
Work Location: One location%58047475%
Keywords: Smith's Food and Drug, Bozeman , Cashier, Hospitality & Tourism , Bozeman, Montana
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