Assistant Restaurant Manager
Company: Bozeman Taproom
Location: Bozeman
Posted on: July 31, 2022
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Job Description:
Assistant Restaurant Manager, Great Pay, Fun Atmosphere
The Assistant Manager is responsible for helping manage the daily
operations of our restaurant, including the selection, development,
and performance management of employees. In addition, they oversee
and assist with scheduling, employee training, alcohol ordering,
booking events, marketing, optimizing profits, and ensuring that
guests are satisfied with their experience. The Assistant Manager
reports to the General Manager and Owners.
Responsibilities:
--- Oversee and manage all areas of the restaurant and make final
decisions on matters of importance to guest service.
--- Adhere to company standards and service levels to increase
sales and minimize costs, including food, beverage, and labor
costs.
--- Maintain a professional restaurant image, including restaurant
cleanliness, proper attire, and appearance standards.
--- Must be ServSafe certified and uphold all ServSafe
guidelines.
--- Ensure a positive customer experience in all areas. Respond to
complaints, taking any and all appropriate actions to turn
dissatisfied guests into return guests.
--- Manage shifts which include: daily decision making, scheduling,
and planning while upholding standards, product quality, and
cleanliness.
--- Investigate and resolve complaints concerning food quality and
service.
--- Provide direction to employees regarding operational and
procedural issues.
--- Assist in interviewing hourly employees. Direct hiring,
supervision, development, and when necessary, termination of
employees.
--- Conduct orientation, explain the Bozeman Taproom Philosophy,
and oversee the training of new employees.
--- Develop employees by providing ongoing feedback, establishing
performance expectations, and by conducting performance
reviews.
--- Prepare schedules and ensure that the restaurant is staffed for
all shifts.
--- Keeps General Manager and Owners promptly and fully informed of
all issues (i.e. problems, unusual matters of significance, and
positive events) and takes prompt corrective action where necessary
or suggests alternative courses of action.
--- Maintains a favorable working relationship with all company
employees to foster and promote a cooperative and harmonious
working climate that will be conducive to maximum employee morale,
productivity, and efficiency/effectiveness.
--- At all times provides a favorable image of The Bozeman Taproom
to promote its philosophy.
Qualifications:
--- Knowledge of computers (MS Word, Excel, The Web, Cloud
Software).
--- Knowledge of POS backend management.
--- Must enjoy sports, indoor/outdoor, mainstream/extreme - all the
sports!
--- Ability to lift and organize kegs. Position requires prolonged
standing, bending, stooping, twisting, and lifting products, and
supplies weighing 75+ pounds.
--- Proficient in the following dimensions of restaurant functions:
food planning and preparation, purchasing, sanitation, security,
company policies and procedures, personnel management, record
keeping, and preparation of reports.
--- Self-discipline, initiative, leadership ability, and
outgoing.
--- Pleasant, polite manner and a neat and clean appearance.
--- Ability to motivate employees to work as a team to ensure that
food and service meet appropriate standards.
--- Must be able to handle the pressures of simultaneously
coordinating a wide range of activities and recommend appropriate
solutions to restaurant problems.
--- Must possess good communication skills for dealing with diverse
staff.
--- Manage 10+ employees each shift
--- Hours may vary if the manager must fill in for employees or if
emergencies arise (typical work week = 40-50 hours).
--- One bartending shift per week is permitted if desired.
--- Ability to perform all functions at the restaurant level.
--- Work with hot, and cold, as well as operates phones, computers,
copiers, and other office equipment.
--- Must possess a valid driver's license.
--- Must be eligible to work in the United States.
--- Must agree to background and credit check.
About Company:
The Bozeman Taproom is a locally owned bar/restaurant that strives
to provide locals and visitors with a relaxed, chill experience. We
have a great staff and tons of regular customers.
Keywords: Bozeman Taproom, Bozeman , Assistant Restaurant Manager, Executive , Bozeman, Montana
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