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Business Banking Specialist

Company: American Bank Montana
Location: Bozeman
Posted on: April 10, 2021

Job Description:

Reports to: Senior Vice PresidentFLSA Status: Non-Exempt
Primary Responsibilities: The primary responsibility of the Business Banking Specialist is to provide accurate, quality customer service to American Bank customers and staff. The duties of the Business Banking Specialist are to do a variety of tasks which may include:

  • Provide excellent customer service to current and prospective commercial banking customers including the following:
  • Meet with commercial customers and provide recommendations and proposals for deposit services.
  • Create accurate and timely CIF records and maintain Jack Henry file information as needed by lenders.
  • Provide loan support by processing payments, advances, loan funding and payoffs.
  • Develop working relationships with lenders and customers to act as a second contact for all retail customer needs.
  • Provide cash management services to new and existing customers including maintenance and on-site training.
  • Provide support for lending staff in all areas of credit administration including exception items, document imaging, generate and maintain reports, and account maintenance.
  • Identify opportunities to cross-sell deposit and cash management products to commercial customers and work in conjunction and support the Cash Management Specialist.
  • Act as a liaison between retail banking staff and lenders to communicate and train on new products, updates, or technology changes.
  • Be a knowledgeable, point of contact for commercial customers when lenders are unavailable regarding retail related issues.
  • Satisfactorily complete all required compliance bank training and comply with all regulations which apply within the scope of the position.
    Secondary Responsibilities:
    • Act as a liaison between lenders and loan center staff on all consumer credit requests and become well versed in consumer lending compliance and regulations.
    • Represent American Bank as an active and visual member of the community by committing to local boards and interest groups
    • Become an active participant in business development activities for the Bank.
    • Perform other duties and responsibilities as directed
      Skills and Abilities Required:
      • Interpersonal skills to represent American Bank in a positive manner
      • Critical sensory abilities are: seeing, hearing/listening, and speaking
      • Mental effort requirements include: reading, writing, basic arithmetic, mathematics, visualizing conclusions, analyzing data, and searching for solutions.
      • Physical dexterity requirements include operating general office equipment.
      • Proficient and effective operation of g of Microsoft products including Word, Excel and Outlook and Jack Henry and Jack Henry ancillary products.
      • Become registered on the Nationwide Mortgage Licensing System & Registry (NMLS)
        Working Conditions:
        • Work environment is a normal office environment in a clean atmosphere with normal noise levels.
        • Ability to work under time constraints and pressure.
        • Ability to work extended hours and provide Saturday coverage as needed.
          Pay Grade: 10The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Keywords: American Bank Montana, Bozeman , Business Banking Specialist, Accounting, Auditing , Bozeman, Montana

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